Difference between revisions of "Predefined Replies"

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If you enabled Moderation of user submissions in [[Access Settings]], here you can predefine '''E-mail Replies''' that will be sent to users when you Approve or Reject their submissions.
 
  
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[[File:predefined-replies.png]]
  
[[File:PredefinedReplies.png]]
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If you enabled Moderation of user submissions in [[Access Settings]], here you can predefine E-mail Replies that will be sent to users when you Approve or Reject their submissions.
  
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Predefined e-mail replies are available for Listing, Review, Media, Owner Reply, Discussion Post and Claim submissions.
  
*Predefined e-mail replies are available for '''Listing''', '''Review''', '''Owner Reply''', '''Discussion Post''' and '''Claim''' submissions.
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For each of them you can predefine 5 different replies.
  
*For each of them you can predefine 5 different replies.
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'''Tags that you can use in your e-mail replies:'''
  
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{name} = user's name
  
'''Tags that you can use in your e-mail replies:'''
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{url} = frontend url
 
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{name} = user's name
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{listing_title} = listing title
 
{listing_title} = listing title
  
{link} = frontend link
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== Moderation of submissions ==
  
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Whenever there are user submissions waiting for approval, you will see the '''Moderation''' menu in the sidebar of JReviews administration:
  
== Moderation of submissions ==
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[[File:jreviews-moderation.png]]
  
*When you go to any of the moderation queue pages to moderate submissions you will be able to Accept, Reject or Hold each submission.  
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When you go to any of the moderation queue pages to moderate submissions you will be able to Accept, Reject or Hold each submission.
  
*If you check '''Send owner e-mail upon approval/rejection/holding''', a drop down list will appear allowing you to select one of the Predefined Replies you setup before. The predefined replies can also be edited before sending the e-mail.
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If you click the ''Choose Predefinied Reply'' button, a drop down list will appear allowing you to select one of the Predefined Replies that you setup before. The predefined replies can also be edited before sending the e-mail.
  
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[[File:jreviews-moderation2.png]]
  
[[File:ReviewsModeration.png]]
 
  
  

Revision as of 11:02, 5 January 2014

Predefined-replies.png

If you enabled Moderation of user submissions in Access Settings, here you can predefine E-mail Replies that will be sent to users when you Approve or Reject their submissions.

Predefined e-mail replies are available for Listing, Review, Media, Owner Reply, Discussion Post and Claim submissions.

For each of them you can predefine 5 different replies.

Tags that you can use in your e-mail replies:

{name} = user's name

{url} = frontend url

{listing_title} = listing title

Moderation of submissions

Whenever there are user submissions waiting for approval, you will see the Moderation menu in the sidebar of JReviews administration:

Jreviews-moderation.png

When you go to any of the moderation queue pages to moderate submissions you will be able to Accept, Reject or Hold each submission.

If you click the Choose Predefinied Reply button, a drop down list will appear allowing you to select one of the Predefined Replies that you setup before. The predefined replies can also be edited before sending the e-mail.

Jreviews-moderation2.png