Configuration-Reviews tab

Settings for user and editor reviews.

General settings

• Enable User Reviews
• Enable Editor Reviews
  • One editor review per listing
  • Multiple editor reviews per listing
  • No editor reviews
• Userids' of editors - only reviews written by these users will be automatically recognized as editor reviews
• Multiple user reviews per listing - valid for registered users only. Checking is done against IP address and userid.
  • Disable IP address check for multiple reviews - Valid for both guest and registered users. Users will see "You already submitted a review" message
• Stop users from reviewing their own listings - Also disable the review form in listing submission in Configuration => Standard Fields

Rating Settings

• Rating scale - enter a number higher than zero. Once you have reviews on your site you must not change this setting!
• Rating selector in review form
  • Star Images
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  • Select List
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• Rating graph type - display stars or bars to graphically represent the ratings
• Pre-select N/A for optional rating criteria - if enabled, users don't need to click on the N/A option to ignore a criterion
• Hide non-rated criteria from detailed ratings - can be useful when all criteria voted as N/A so review shows as comment
• Show rating count in detailed ratings - this can be informational when users gave N/A ratings to certain criteria

Owner Replies

• Enable listing owner replies to user reviews - listing owner will see a "Reply to this review" at the bottom of each review:

Example of how the reply will be displayed:

Review Discussions

• Enable review discussions - if you enable review discussions, a "Comments" link will be displayed at the bottom of each review. When someone clicks on that link, he will go to review detail page with all review comments where he can join the discussion. You can see the example on the JReviews Demo Site

Review Reporting to Administrators

• Enable reporting of user reviews - a "Report this review" link will be displayed at the bottom of each user review
• Enable reporting of editor reviews - a "Report this review" link will be displayed at the bottom of each editor review

Review Helpfulness Voting

• Enable user review voting
• Enable editor review voting
• Vote summarize period - The review votes are first stored in a temporary table and later summarized and transferred to a final table. This setting determines the time period after which each vote will appear on the site. It helps prevent multiple voting by one person.

Example:

Editor Reviews

• settings for editor reviews

User Reviews

• settings for user reviews