Predefined Replies
From JReviews Documentation
If you enabled Moderation of user submissions in Access Settings, here you can predefine E-mail Replies that will be sent to user when you Approve or Reject his submission.
Predefined e-mail replies are available for Listing, Review, Owner Reply, Discussion Post and Claim submissions.
You can use these tags in your e-mail replies:
{name} = user's name
{listing_title} = listing title
{link} = frontend link