Difference between revisions of "Just purchased an add-on but it says it’s not active"
From JReviews Documentation
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Go to the JReviews admin license screen. Clear the local key text area and re-submit the license number. This will fetch a new local key that includes the recently purchased add-on information. If that doesn't work submit a ticket. | Go to the JReviews admin license screen. Clear the local key text area and re-submit the license number. This will fetch a new local key that includes the recently purchased add-on information. If that doesn't work submit a ticket. | ||
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| + | In Joomla you can reach the license screen from the Joomla Components dropdown menu as a sub-menu of JReviews. | ||
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| + | In WordPress you can reach the license screen from the JReviews sidebar menu dropdown. | ||
[[File:local-key-update.png]] | [[File:local-key-update.png]] | ||
Latest revision as of 01:25, 6 January 2015
Go to the JReviews admin license screen. Clear the local key text area and re-submit the license number. This will fetch a new local key that includes the recently purchased add-on information. If that doesn't work submit a ticket.
In Joomla you can reach the license screen from the Joomla Components dropdown menu as a sub-menu of JReviews.
In WordPress you can reach the license screen from the JReviews sidebar menu dropdown.
