Difference between revisions of "Predefined Replies"

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If you enabled Moderation of user submissions in [[Access Settings]], here you can predefine E-mail Replies that will be sent to user when you Approve or Reject user's submission.
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If you enabled Moderation of user submissions in [[Access Settings]], then you can also use the Predefined E-mail Replies to create responses that will be sent to users when you Approve or Reject their submissions.  
  
[[File:PredefinedReplies.png]]
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You can find the Predefined Replies settings under the Configuration section in the JReviews dashboard sidebar.
  
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[[File:predefined-replies.png]]
  
*Predefined e-mail replies are available for '''Listing''', '''Review''', '''Owner Reply''', '''Discussion Post''' and '''Claim''' submissions.
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Predefined e-mail replies are available for Listing, Review, Media, Owner Reply, Discussion Post and Claim submissions.
  
*For each of them you can predefine 5 different replies.
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For each of them you can predefine 5 different replies.
  
 
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'''Tags that you can use in your e-mail replies:'''
'''Tags that you can use in your e-mail replies:'''  
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{name} = user's name
 
{name} = user's name
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{url} = frontend url
  
 
{listing_title} = listing title
 
{listing_title} = listing title
  
{link} = frontend link
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== Moderation of submissions ==
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Whenever there are user submissions waiting for approval, you will see the '''Moderation''' menu in the sidebar of JReviews administration:
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[[File:jreviews-moderation.png]]
  
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When you go to any of the moderation queue pages to moderate submissions you will be able to Accept, Reject or Hold each submission.
  
== Moderation ==
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If you click the ''Choose Predefinied Reply'' button, a drop down list will appear allowing you to select one of the Predefined Replies that you setup before. The predefined replies can also be edited before sending the e-mail.
  
[[File:ReviewsModeration.png]]
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[[File:jreviews-moderation2.png]]
  
  
*When you go to Listing Moderation page to moderate submissions, you will be able to Accept, Reject or Hold each submission.
 
  
*If you check '''Send owner e-mail upon approval/rejection/holding''', a drop down will show up where you will be able to select one of the Predefined replies you entered before.
 
  
  

Latest revision as of 14:36, 24 September 2018

If you enabled Moderation of user submissions in Access Settings, then you can also use the Predefined E-mail Replies to create responses that will be sent to users when you Approve or Reject their submissions.

You can find the Predefined Replies settings under the Configuration section in the JReviews dashboard sidebar.

Predefined-replies.png

Predefined e-mail replies are available for Listing, Review, Media, Owner Reply, Discussion Post and Claim submissions.

For each of them you can predefine 5 different replies.

Tags that you can use in your e-mail replies:

{name} = user's name

{url} = frontend url

{listing_title} = listing title

Moderation of submissions

Whenever there are user submissions waiting for approval, you will see the Moderation menu in the sidebar of JReviews administration:

Jreviews-moderation.png

When you go to any of the moderation queue pages to moderate submissions you will be able to Accept, Reject or Hold each submission.

If you click the Choose Predefinied Reply button, a drop down list will appear allowing you to select one of the Predefined Replies that you setup before. The predefined replies can also be edited before sending the e-mail.

Jreviews-moderation2.png