Difference between revisions of "Why existing listings lost images and fields after creating a plan for existing categories"

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If you create a listing plan for a category that already has listings (created before listing plans were available), all images and custom fields will be hidden in those existing listings.
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If you create a listing plan for a category that already has listings (created before listing plans were available), all media items and custom fields will be hidden in those existing listings. That is because every listing must have an active order for its data to show up.  
  
For existing listings you need to create a free base plan that will include the images and custom fields.
 
  
When you save the free listing plan, you will see a '''Create orders''' button next to the plan. When you click this button, it will generate orders and apply this free plan to all existing listings that don't have a plan:
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The solution is to create a free '''base''' plan that will include all media items and custom field. Then you will be able to generate free orders for all existing listings.
  
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After you create the free plan, click this button to generate orders for listings:
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[[File:generate-orders.png]]
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In the popup you will see the number of remaining listings without orders and you need to click the Start button to generate orders for those listings:
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[[File:generate-orders2.png]]
  
[[File:Generate-Orders.jpg]]
 
  
  

Revision as of 21:08, 20 November 2013

If you create a listing plan for a category that already has listings (created before listing plans were available), all media items and custom fields will be hidden in those existing listings. That is because every listing must have an active order for its data to show up.


The solution is to create a free base plan that will include all media items and custom field. Then you will be able to generate free orders for all existing listings.

After you create the free plan, click this button to generate orders for listings:

Generate-orders.png

In the popup you will see the number of remaining listings without orders and you need to click the Start button to generate orders for those listings:

Generate-orders2.png