Difference between revisions of "I cannot install JReviews, get the error "There was an error uploading this file to the server. Unable to find install package.""

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(Created page with "You need to check the '''upload_max_filesize''' setting in your server’s php.ini file and increase it to at least 8M so the the package can be installed without a server timeou...")
 
 
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You need to check the '''upload_max_filesize''' setting in your server’s php.ini file and increase it to at least 8M so the the package can be installed without a server timeout.
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Some servers don't allow uploading files larger than 2 MB by default. To check if this is the case on your server, go to the '''System Information''' page in Joomla Administration, click the '''PHP Information''' tab and search for '''upload_max_filesize''' setting:
  
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[[File:upload-max-filesize.png]]
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This value should be set to at least 8M. If it is lower, you will need to edit the '''php.ini''' file on your server, find the '''upload_max_filesize''' setting and increase its value.
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You also need to make sure you are uploading the correct installation file. Read [[Installing JReviews component]] for more info.
  
  
 
[[Category:JReviews]]
 
[[Category:JReviews]]
 
[[Category:FAQ]]
 
[[Category:FAQ]]

Latest revision as of 10:14, 24 July 2013

Some servers don't allow uploading files larger than 2 MB by default. To check if this is the case on your server, go to the System Information page in Joomla Administration, click the PHP Information tab and search for upload_max_filesize setting:

Upload-max-filesize.png

This value should be set to at least 8M. If it is lower, you will need to edit the php.ini file on your server, find the upload_max_filesize setting and increase its value.

You also need to make sure you are uploading the correct installation file. Read Installing JReviews component for more info.